Two management experts offer a wealth of tips and techniques to implement and improve management skills by providing helpful checklists, diagrams, flow charts, and photographs. 15,000 first printing.Publishers Description
A complete volume of 12 crucial steps to effective management -- perfect for home or office reference.
Est. Packaging Dimensions: Length: 8.46" Width: 6.28" Height: 2.12"
Weight: 3.7 lbs.
Release Date Nov 9, 1998
Publisher DK Adult
Availability 7 units.
Availability accurate as of Nov 22, 2017 10:06.
Usually ships within one to two business days from La Vergne, TN.
Orders shipping to an address other than a confirmed Credit Card / Paypal Billing address may incur and additional processing delay.
Reviews - What do our customers think?
|Too basic for practical use Sep 9, 2007|
|This book tries to cover too many topics. It isn't detailed enough to even be a good reference. The only use I could see is for someone who wants a quick overview of one of the topics. If you have the slightest clue about what you're doing, spend your money more wisely on a book devoted to the topic. |
|A Must Have for First time Sipervisors Jan 16, 2007|
|This book is really a must have for first time Supervisors or Managers. Is is very simple, strait forward, and helpful with great illustrations. It is great for brush ups on some subjects that may not rise often. I always arm my management team with this book as well as Who Moved my Cheese.|
|A REALLY great manual Oct 21, 2002|
|The book is really amazing. I'm a business administration undergraduate student who bought this book...|
Reallly... It IS an very VERY valuable source for both students and managers themselves... I highly recommend it...
|Quick Reference! Dec 12, 2001|
|The manual is trying to cover all the essential areas of management. It is an ideal reference book for those who wants to have a peep into the management field. For those who are in the advanced stage of management this book may serve to refresh the basics.|
It is a good book for the entry level personnel in the management field.
|Comprehensive! May 7, 2001|
|Robert Heller is a leading authority on management consulting. he was the founding editor of Management Today. He is the author of many acclaimed and worldwide best-selling books including: The Naked Manager, Culture Shock, The Way to Win and The Complete Guide to Modern Management. |
If you want to eventually move into a management position or want to reevaluate yourself and see how you can improve on your management skills, then you might want to have a manual of manager's secrets close at hand.
In today's fast-moving business world, organizations are constantly evolving. In an aggressively competitive marketplace, you will be expected to deliver better and better results. The most successful business managers will recognize the need to adapt and change and continually examine the way they work. By developing a wide range of skills and keeping those skills up to date, they will excel in their job.
This guide covers the most important aspects of business life. It covers interpersonal and professional skills. The sections on communication, time management and dealing with stress, contain advice that is applicable to a conventional and unconventional office environment.
In today's office, there is also a range of new technology which has revolutionized the working lives of millions of people around the world. You will find practical advice on all the key areas of business management. The book is fully illustrated and has annotated photographs, charts and flow diagrams. 1,200 quick-reference power tips (like: "Remember that honesty is not the best policy; it is the only policy") cover every management situation. There are checklists, points to remember and do's and don'ts. Case studies help to focus on real-life management problems.
The section on matching an applicant to a job will be helpful to managers who do their own hiring. How do you handle hostility in the office? The sections on body language were right on. You will see pictures of various poses which will "betray" you. I love body language because it shows what people are really thinking.
One thing I always remember was when a new manager comes into an existing team. If they act too controlling without first gaining respect, the team will rebel a bit. It is better to be relaxed, yet confident. This is the type of information you will find and it is very practical. While some managers may already know this information from personal experience, I simply can't imagine anyone would know everything in this comprehensive manual. I think everyone could take away many points which would make them more successful.
As they say: "Avoid people and situations that tempt you to behave in ways you are not happy with. Hey, this book could be great for anyone! I also loved how they said: "You have the right to make genuine mistakes without feeling guilty. You have the right to refuse other people's excessive demands on your life."
I don't know, maybe this isn't only for managers. I sounds like a survival guide to life in the workplace.
~The Rebecca Review
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